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Dealership FAQs | Woodstock GA
Frequently Asked Questions at Krause Family Ford in Woodstock, GA
Whether you're new to the area or you have lived in Woodstock your entire life, you may not know much about your local Ford dealership. Krause Family Ford has a long history in the Woodstock community, proving with each positive customer interaction that we're a great place to do business with. From competitive rates to plenty of inventory, there are many reasons to shop our new, used and Certified Pre-Owned vehicles. And have you experienced the professionalism and timely service at our service center? We make it easy to make Krause Family Ford your one-stop shop for all things automotive. Ready to have your questions answered? We've listed a few popular ones, ranging from sales finance to service and parts. Have another question that didn't make our list? Contact a member of our team today!
Sales FAQs
What are some of the benefits of buying a new Ford?
Besides the fact that you'll be driving home an American-made truck, SUV or hybrid, buying a new Ford has many benefits. The Ford lineup has won several awards from third-party organizations, like the Insurance Institute for Highway Safety (IIHS), Edmunds and Kelley Blue Book®. Each model has been expertly outfitted with the latest technology and safety systems, like the Ford CoPilot360™ suite, center touchscreens, audio systems and more. Searching for power? Drive a new Ford pickup truck, like the Ford F-150 or Ranger. Have a long work commute? Choose a new Ford hybrid for excellent fuel efficiency. Expanding your family? Let a new Ford SUV open up new possibilities. Every new Ford can be customized to your liking, and each is backed by a competitive limited new warranty. What more could you ask for?
What are some of the benefits of buying a used car?
You'll never have to worry about the quality of our used car inventory . Every vehicle that's listed online and placed in our lot has undergone and passed an extensive multipoint inspection, performed by our expert technicians in our service center. Since they've already hit their initial depreciation, our pre-owned models are an excellent alternative to our new Ford vehicles for our customers who may have a tighter budget. Plus, while the new Ford lineup is certainly diverse, when you shop used, you'll have a wide variety of brands, body styles, powertrains, and model years to choose from.
What are some of the benefits of driving a hybrid or all-electric vehicle?
Ford has spent decades (and millions of dollars) researching and developing their hybrid and all-electric vehicles. And because of their innovation, there are plenty of options, from the Ford F-150 Lightning to the Ford Escape Plug-In Hybrid. Take home a hybrid or plug-in hybrid and you'll save time and money at the gas pump. Purchase an all-electric model and you can say goodbye to gas stations altogether, including certain engine maintenance like oil changes. There are thousands of public charging stations across the United States with many more being built, and did you know that select new EVs, BEVs, HEVs and PHEVs qualify for state and federal tax incentives? They sure do! Visit the Alternative Fuels Data Center's website today to learn more.
Finance FAQs
What is your financing process like?
At Krause Family Ford, shopping for a new Ford or used vehicle won't include spending hours of your time in our finance department. Our financing process has been intentionally streamlined — while still maintaining its accuracy and fairness — so that you can get on the road in your new-to-you model. Hate paperwork? We do, too. We've placed our credit application online for that reason so that you can quickly get pre-approved before you even walk in the door. After you've selected your favorite model, a member of our team will review your options, develop a plan and tailor the specifics to your unique financial situation.
What if my credit score isn't great?
That's okay! Everyone's credit score could use some improvement. If you're afraid that your credit history disqualifies you from financing the vehicle you want, speak to our sales staff. We've helped thousands of customers with low credit achieve their ownership goals over the years, so we're confident we can present you with reasonable terms on your loan.
How do I know that I’m getting a good deal?
Well, like we said before, Krause Family Ford is known in the area for being a great business. It's because we offer our customers competitive finance terms and monthly new and used vehicle specials to make our final price all the more attractive. We also accept trade-ins, which we price high so that you can place it towards your new or used vehicle purchase. But how can you really know you're getting a good deal? Compare our prices — including any applicable specials and your trade offer — with those listed on Kelley Blue Book® or Edmunds. You'll be able to see for yourself how our prices fit in the range of the vehicle's true market value.
Service & Parts FAQs
Why should I bring my car to a dealership for service?
Not only can our service technicians at the Krause Family Ford Service Department honor your Ford model's warranty, but they've also been trained to know your Ford inside and out. Sure, we can service a variety of makes and models, but our specialty is Ford. With the latest training and innovative diagnostic equipment at their disposal, your model will be repaired efficiently and accurately. Plus, if your Ford requires a part replacement, we stock only genuine OEM parts. Ready to have your model's oil changed, wipers replaced or tires rotated? Schedule your service appointment online today!
How often should I have my vehicle’s oil changed?
Back in the day, the number everyone would throw around was every 3,000 miles, but with incredible innovations in engine performance, that is no longer true. We recommend getting your vehicle's oil changed every 7,500 to 10,000 miles in general, but you should always check your owner's manual for the recommended interval. Plus, once our technicians have finished changing your oil and oil filter, we'll place a little sticker in a discrete corner of your windshield as a reminder for your next service.
When should I replace my car's tires?
Knowing when to replace your vehicle's tires is easy! If you have a penny around, place it in the grooves of your tire with Lincoln's head facing down. See the top of Lincoln's head? Your tire's tread is low and it's time for a replacement. Our service technicians can replace, rotate and balance your tires when needed, so make an appointment with us soon!
If you have any other questions, don't hesitate to give us a call, contact us online or stop by Krause Family Ford at 195 Woodstock Parkway Woodstock, GA 30188 to speak to a member of our team in person. We look forward to serving our customers from Canton, Holly Springs and Kennesaw.